7 reasons to use a brick and mortar bank

Home workstations, Amazon Prime, and online banking make many of us feel like we never need to leave home. But if you’re ready to grab your dose of vitamin D and take a few Fitbit steps, you might find a walk in your neighborhood. Bank worth your time.

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1. Important species

If you’ve never needed a large sum of money, you might not know that ATM cards often have daily withdrawal limits. This is great news if your card is stolen, but less so if you need a lot of cash now. Show your ID to a cashier and There – you could hold a five-digit cash value.

2. Notarial public services

A notary (or simply a “notary”) is a person who certifies signatures on an official document after verifying the identity of the signatories. This verification requires the presence of the signatories. Vehicle titles, loan documents, and power of attorney forms are examples of documents that may require notary services. Many banks have a notary who can perform these functions.

3. Safes

While you may not be planning to rack up some hard-to-find money, you may have some valuable possessions that you don’t want to be lying around the house where they could be caught in a fire or theft. Items of great monetary or sentimental value might find a place in a local bank safe.

4. Coins to be collected

At the store, having exact change never thrills the people in line behind you. Paying with coins gives you the same empathy you might get from sitting at a green light at an urban intersection. So what do you do with the loose change that you were too afraid to use at the store? Many banks have coin machines where you can exchange coins for cash (and a little more respect from other shoppers in the store).

5. Cashier’s check

In some situations, a debit card or personal check won’t do – and you may not always have a paper check in hand. Down payments for big-ticket items like houses and cars often require a cashier’s check, which unlike a personal check, guarantees that you can pay the amount written on it. You can easily pick up a cashier’s check while you are at the bank cashing your coins. And while you can order a cashier’s check online, it will likely take at least a day to arrive.

6. Case-specific customer service

New online services come in handy once you know how to use them. The apps are fantastic once the bugs are fixed. Doing it yourself is great when you know what you’re doing. When none of the above apply, it’s good to have a little help.

The customer support lines of many banks take you through an automated maze of menus, where you sometimes find yourself in a bind and have to start over. And once you’re finally directed to an agent, you might find that they’re “currently experiencing high call volume and all of the reps are currently helping other clients.”

At your local bank branch, you may have to stand in line for a few minutes, but it will be much easier to explain your problem to someone live. There is no guarantee, but you may be able to advocate for a better case for the removal of the overdraft fee in person. A customer relations representative might be willing to make a few more stops for a customer they know than for an anonymous voice on the phone.

7. Machines also make mistakes

Mobile deposits are incredibly convenient and most of the time they go off without a hitch. However, if you happen to receive a check that did not print well, then making that deposit remotely can be quite complicated. You can’t always count on a representative over the phone to exhaust all possible options. At least if you’re in a branch and need to escalate an issue, there are plenty of other employees you can talk to without having to call back and wander through a second phone maze.

If you don’t need special services, online banking is a good idea. Not only is it very convenient, but the interest rates are often higher. In some cases, maintenance costs are lower and the services offered are accessible quickly. For example, many banking apps allow you to immediately deactivate your debit card if you discover it is missing.

Since online banking clearly has its advantages, many banks with physical locations use a hybrid system of mobile, online and in-person banking to serve their customers. If you depend solely on the online functions of a bank, you may not realize the benefits of going to a local branch. So don’t cancel a trip to the bank right away. There is always a world of service with a personal touch.

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About Catherine Sturm


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